Samples and approvals
Confirm what the sample represents and how changes are recorded.
RUNMEI / BUYER SUPPORT
Commercial clarity before the first order
Confirm samples, pricing, payment, tax responsibility, quality evidence, shipping and after-sales handling in writing.
Scarf specialistYiwu warehouseGlobal buyer support
BUYER QUESTIONS
Commercial details worth resolving early
How are samples and revisions handled?
The final answer depends on the product, route and approved commercial policy. Runmei should confirm it in writing before the order.
What does the quoted price include?
The final answer depends on the product, route and approved commercial policy. Runmei should confirm it in writing before the order.
How are processing and transit time shown?
The final answer depends on the product, route and approved commercial policy. Runmei should confirm it in writing before the order.
What evidence is needed for a quality claim?
The final answer depends on the product, route and approved commercial policy. Runmei should confirm it in writing before the order.
Who pays duties and local taxes?
The final answer depends on the product, route and approved commercial policy. Runmei should confirm it in writing before the order.
How are shortages, loss or damage handled?
The final answer depends on the product, route and approved commercial policy. Runmei should confirm it in writing before the order.
commercial
Before the order
Pricing and MOQ
Separate product, customization, freight and tax responsibilities.
Payment
Use approved payment methods and written commercial terms.
after
After the order
Quality evidence
Provide product and packaging evidence for a claim.
Shipping exception
Check address, tracking and carrier status.
Resolution
Apply the agreed policy, responsibility and response time.
faq
Frequently asked questions
Can I order samples?
Yes. Scope, fee and timing depend on the product and route.
Can Runmei ship internationally?
Routes depend on destination, product and current carrier service.
Can I add my brand?
Supported options depend on product, quantity and approved artwork.
READY FOR THE NEXT STEP